Sitestar
to manage Greenwood.net email after 2021
As
we’ve notified you over the past few months,
we will be ending our management of email service
for Greenwood.net near the end of 2021. Sitestar
will be assuming control of Greenwood.net email
including billing and customer support. Here’s
some important information you need to know:
If
you wish to continue with your Greenwood.net email
after 2021, you need to notify us if you haven't
already (email us: info@nationwideinc.com).
The
actual cutover date for Greenwood.net will be in
early January, 2022. Continue to use your existing
email software and our webmail system until then.
After the cutover, you may need to change a few
settings in your email software:
- Make
sure your Username or Account login name is
your full email address (i.e. JohnSmith@greenwood.net).
It may be set that way already, but if not make
the change.
- Your
password with Sitestar will change, and we will
notify you of your new password before the switch.
Our current system does not use case-sensitive
passwords, but Sitestar does and they have more
stringent password requirements.
-
The mail server names (Incoming and Outgoing)
will remain mail.greenwood.net.
- The
link for webmail at Sitestar is: https://webmail.sitestar.net.
- We
expect to be able to transfer any emails left
on our server in the Inbox to Sitestar. However,
migrating webmail folders is more difficult,
so if you need important messages from those,
please let us know in advance.
Sitestar
will bill you for all email services beginning January
1, 2022. Here are some important links for Sitestar’s
platform:
Most
of you will be fine with the first plan in the Email
Plan Options above. This provides 250M of storage
at $5/month but you must setup automatic payment
for 6 month increments to avoid a $3 processing
fee. Those of you who need a larger mailbox size
can choose an alternate plan on the list (which
do require 3 month payments on auto-pay to avoid
a processing fee). Sitestar does offer discounts
of $120/year on the plans for 5GB or higher if you
pay yearly (this last special offer must be specified
in advance before the cutover). While we will transfer
your basic information (name, address, phone and
email information) to Sitestar, we are not transferring
any billing information such as credit card numbers.
After
the cutover, login to Sitestar’s Customer
Portal at the above link using your primary email
address and new password. On the left click “Configure
Autopay” to enter your billing info (credit/debit
card, eCheck or Paypal).
Those
of you who still have other services with us or
need to pay an old bill can do so at http://payments.nationwideinc.com.
Sitestar’s
website is sitestar.net
and their contact info is on the “Contact
Us” link under the “About Us”
tab. As we will no longer have access to the Greenwood.net
domain after the cutover, if you still need to contact
us, please use the email address: info@nationwideinc.com.
Thank
you, once again, for the opportunity to service
your email needs over the past decades!
Best
Regards,
The
Staff of Nationwide Computer Systems, Inc. (Greenwood.net)
